At Xplore Golds, your privacy is our priority. We are committed to protecting your personal data and ensuring transparency in how we handle your information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details

  • Account Information: Login credentials and order history

  • Technical Information: IP address, browser type, device information, and usage behavior

  • Cookies & Tracking Data: To improve your browsing experience and monitor site performance

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Manage your account

  • Provide customer service and support

  • Enhance and personalize your website experience

  • Send order updates and marketing emails (only with your consent)

  • Fulfill legal and regulatory obligations

3. Sharing Your Information

We never sell or rent your personal information. We may share your data with:

  • Trusted service providers (e.g., payment gateways, shipping partners)

  • Legal authorities, when required to comply with applicable laws

  • Analytics tools (e.g., Google Analytics) to monitor site performance

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Customize and improve your browsing experience

  • Remember your preferences

  • Analyze site traffic and usage trends

You can adjust your cookie preferences at any time through your browser settings.

5. Data Security

We implement industry-standard measures such as SSL encryption and secure payment systems to protect your information. However, no system is 100% secure. We recommend keeping your login credentials safe and not sharing them with others.

6. Your Rights

If you’re located in the United States, you have the right to:

  • Access the personal information we hold about you

  • Request updates to inaccurate or outdated information

  • Request deletion of your personal data or account (where applicable)

To exercise your rights, please contact us at support@xploregolds.com.

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect data from minors. If we discover that a child has submitted personal data, we will delete it immediately.

8. Third-Party Links

Our website may include links to other websites. We are not responsible for their privacy policies, and we recommend reviewing them before providing any personal data.

9. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. All changes will be posted on this page along with the effective date. Continued use of our site means you accept the revised policy.

If you have any questions or concerns, feel free to contact us at support@xploregolds.com.